Gwel an Mor feels the benefit


Thirty staff at Gwel an Mor, the luxury self catering resort near Portreath, have completed training supported by European Convergence.

The company has benefited from ESF (European Social Fund) Convergence investment for Cornwall, through the Clusters project, administered by CPR Regeneration, the urban regeneration company for Camborne, Pool and Redruth. These funds have been used to improve staff skills in a variety of areas including: food hygiene, manual handling, health and safety, and employment law.

The Clusters project, which runs for another year until December 2010, has already supported 90 companies and nearly 400 employees in the Camborne, Pool and Redruth area. The Clusters project financially supports businesses to develop the skills of their staff to assist businesses growth.

Richard Monk, CPR business adviser explained: “Gwel an Mor got in touch with us in April and since then around 30 staff have or will benefit from over 100 days training. We now want to work with more local companies to help them grow their business through investing in developing their staffs’ skills.

“From the start Gwel an Mor wanted to upskill as many of its staff as possible and since then our relationship has grown from strength to strength. They are committed to developing a culture of training and always contact us first when they identify a new need for training. It has been great to see the benefits they have reaped from the training.”

Carleen Kelemen, director of the Convergence Partnership Office, said: “In these times of economic uncertainty training is even more important to strengthen businesses. ESF Convergence investment in Cornwall and the Isles of Scilly is supporting training and upskilling so our businesses can offer more competitive services to their clients.”

Nico Descotes, General Manager at Gwel an Mor, added, “The support from CPR Regeneration has been fantastic and the funding has enabled us to develop a more detailed training schedule for our staff this year. We would not have undertaken some of the training without the financial support CPR Regeneration could offer.

“Our staff are more motivated and confident in their roles when they know that they can develop their skills and knowledge and this all enables us to provide a better holiday experience for our customers.

“An example of this is that our reception staff are now trained in emergency pool response, so if they see anyone in difficulty in the swimming pool they can assist.”