Scillonian III’s new online check-in will be going live in time for the first sailing of 2024.
Passengers will be able to check in for their journey online 24 hours before their scheduled departure. Passengers arriving for their sailing will be able to bypass the check-in queue and move straight to embarkation, where their boarding passes will be scanned.
Stuart Reid, chief executive of the Isles of Scilly Steamship Group, said: “We are delighted our new online check-in is going live in time for the new season. This is great news for our passengers – it’s a straightforward process which will make journeys quicker and easier.
“We’ve given every aspect of the customer journey a lot of thought. This change is designed to make travelling more convenient as part of our commitment to providing exceptional customer service.”
Passengers will receive a text message 24 hours before departure prompting them to check-in online using a laptop, computer or phone.
They will then be able to select the passengers they want to check in and download boarding passes to their mobile devices.
When they get to the quay in Penzance or St Mary’s, passengers who have checked in online will drop off their luggage and proceed to Scillonian III to have their boarding passes scanned. Anyone travelling with hand luggage only will be able to head straight on board.
A full guide to the online check-in process can be found here.
