Budock Vean has been awarded a top national award from Visit England.

The ROSE award, Recognition Of Service Excellence, recognises accommodation providers who give visitors the best customer experience.

The hotel, situated on the Helford River just south of Falmouth, is the only hotel in Cornwall to have been presented with the award this year.

The ROSE Award winners were nominated by VisitEngland’s quality scheme assessors and selected from assessor comments and online feedback from overseas and domestic visitors. The award recipients include all types of accommodation from B&Bs/guesthouses, self-catering and hotels to parks, campsites, glamping sites and hostels and cover a range of ratings from three to five stars, as well as accredited properties.

“We are, of course, over the moon to have been presented with the ROSE award which is now proudly on display in our reception,” said hotel owner Martin Barlow.

“This is a huge testament to the whole team here at Budock Vean, the ones you see and the people behind the scenes. Our team are the heartbeat of Budock Vean and we’re really grateful for all the hard work, effort and consideration they put in.”