Customer care award for Rowett

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A long-standing Cornish insurance broker has scooped an award for exceptional customer service for the second time in a row.

Rowett Insurance Broking, based in St Austell and Plymouth, has won the Feefo Gold Trusted Service Award, an independent award which recognises businesses that consistently deliver a “world-class customer experience”.

Commercial and agricultural director, Gareth Rowett, said: “This is the second year running that we’ve won the Gold award and we couldn’t be more pleased. It really reflects the importance of customer service, something that all of our staff work very hard on. In this digital age, we are proud to deliver a personal service in addition to our online offerings.”