New structure at Cornish Gems

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A leading Cornwall holiday lettings company has announced a new MD and revamped leadership team.

Following two years as commercial director, Michelle Baillie has stepped up to assume the role of MD at Cornish Gems.

Baillie, who has over 20 years’ experience in leadership roles within the holiday industry said: “It’s a very exciting time for the business, which in the last year has undergone everything from a management buyout and winning numerous awards, to becoming one of only 11 travel companies in the UK to achieve B-Corp status.

“We’re delighted to be retaining our 100-strong team, and providing exciting career and growth opportunities after what’s been a challenging year for the south west hospitality industry. I’m very much looking forward to working with the team to further accelerate the business’ growth, as it becomes a true force for good in the UK travel industry.“

The new structure includes the creation of two new departments. A new guest experience department, led by former head of sales and marketing Philippa Snell and the owner experience department, led by Sarah Hemsley.

Working alongside Baillie, Snell and Hemsley is newly promoted Tara Donovan-Soltys, now director of interior design and Jane Simpole, now director of business services & ICT.

Commenting on the restructure, Nadia Macer-Wright, who leads Cornish Gems along with husband Tom, said: “We are excited to announce this restructure, which comes at a pivotal time for Cornish Gems. We have a passionate, committed and extremely experienced team and this restructure not only recognises our dedication to continuously improving our service but our dedication to our people and partners too.”