New general manager at The Alverton

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The Alverton in Truro has welcomed back a familiar face. Paul Ricketts, who was previously overseeing The Alverton between 2014 and 2018, has been appointed general manager of the hotel.

With a career spanning over 30 years, Ricketts is no stranger to hospitality. Having held roles in a number of high-profile establishments, most recently the Penventon Park Hotel, The Falmouth Hotel and Retallack Resort, he left The Alverton initially in 2018 to go travelling.

He has now returned to The Alverton and is responsible for overseeing hotel’s overall operations, ensuring guest satisfaction, and maximising profitability. His key duties include financial management and budget control, staff leadership, overseeing sales and marketing, quality control, and strategic planning.

Ben Young, MD at The Alverton’s parent group, The Cornwall Hotel Collection, said: “It’s brilliant to welcome Paul back to The Alverton. His experience is unparalleled, which matched with great leadership skills, means that he’s a great role model for our team.”

Commenting on his appointment, Ricketts added: “When Ben approached me about returning to The Alverton, it was a no brainer. There is something about the hotel that I couldn’t find elsewhere, and I was so happy to see that the special feeling I had five years ago, when I left to go travelling with my son, was still here.”