TIC wins Visit Cornwall contract

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Truro Information Centre (TIC) will continue to deliver the visitor information service for Cornwall having been awarded the contract by Visit Cornwall (CIC) for a fifth consecutive year.

Malcolm Bell (centre) celebrates awarding the Visit Cornwall contact centre service contract to the Truro Tourist Information Centre for a fifth consecutive year
Malcolm Bell celebrates awarding the Visit Cornwall contact centre service contract to the Truro Tourist Information Centre

The re-commission celebrates the successful partnership that has been enjoyed by the two tourism organsations since 2010.

As well as providing countywide holiday information by telephone and email on behalf of Visit Cornwall, Truro Information Centre also offers a dedicated Truro visitor service from its central Boscawen Street base.

Malcolm Bell, chief executive of Visit Cornwall, added: “By outsourcing our contact centre to the Truro Tourist Information Centre it has enabled us to tap into their customer service and knowledge skills whilst being able to focus on destination promotions.

“The partnership has helped us to support each other to retain visitor information functions at both a town and county level and I look forward to working with the team as they introduce even more services to their repertoire in the coming year.”