South west general insurance firm Cornish Mutual is expanding its member services team with the creation of six new job roles and the employment of five new staff.
Five new team leaders and a technical trainer have been appointed. The positions of team leader are new to Cornish Mutual and will provide additional support and coaching for their member services advisors.
The five new team leaders will be split between the insurer’s Truro and Exeter offices, and include four promotions from within the company and one external appointment.
Of the four promotions, Amanda Booker is the longest standing employee, having worked for Cornish Mutual for over 25 years. Gemma Whyle, Shirley White, and Dawn Hocking have also worked their way up through the business to the new positions.
Sara Cape was recruited externally and has a background in customer services.
The new technical trainer, Peter Daniel, was previously responsible for the set up of Cornish Mutual’s Exeter office.
The company has also recently taken on three new employees to work in its Personal Lines and Motor Fleet teams, and has appointed a new marketing assistant, Verity Dodd, to work in the Truro office.
MD Alan Goddard commented: “Everyone at Cornish Mutual is delighted to welcome the new team members – they all have a vital role in maintaining high standards for our new and existing members. The expansion of the team demonstrates that we’re also committed to staff training and development, so it’s great to see five of our long standing employees promoted within the company.”