Cornwall’s biggest provider of Home Information Packs (Hips), energy performance certificates (EPCs) and property searches has appointed a new operations manager – and moved to bigger offices – as it continues to grow.
PSG Cornwall has risen rapidly to become the county’s biggest provider of Hips, EPCs and searches following changes in the laws on house-buying during the last three years.
The firm is now strengthened by the addition of Karen Wright, a solicitor with 15 years’ conveyancing experience who brings with her a wealth of leadership experience, having been part of the management team that grew Welsh law firm John Collins and Partners from 30 to 150 staff.
Bringing the PSG Cornwall team up to eleven, Karen will work with partners Simon Gill and Uzma Bozai to oversee and streamline the firm’s systems.
Bozai, PSG’s operational partner, said: “We are delighted to welcome Karen to the team. Her legal skills will be a huge asset in overseeing the day-to-day production of Hips and property searches.”
Karen’s appointment coincides with the move to new larger offices on Cornwall’s Cardrew Business Park with further scope for expansion and meeting rooms.
The key to growth for PSG Cornwall has been through monitoring and forecasting the way the market would react to government legislation that was introduced piecemeal during 2007, 2008 and 2009. While this year’s crisis in the housing market slowed business for PSG Cornwall, the market is now starting to recover and growth plans are back on track.
“I’m thrilled to be joining PSG Cornwall,” said Wright, “it’s a company that benefits from a good base of staff who really know what they’re doing and are keen to embrace change to continue to improve the high quality of service that our customers have come to expect.”
PSG Cornwall has continued its proactive approach to informing the county on property issues through the recent launch of propertysalesguidecornwall.co.uk, a website that informs people of their responsibilities when buying and selling property and offers advice throughout the process.
Simon Gill, managing partner of PSG Cornwall, said: “It has been a difficult year for everybody in the property sales sector. The marketplace we are in now is quite different from the one we were in a year ago.
“Thankfully, our business model has always been about focusing on what’s going on around us – and what’s about to happen – and reacting quickly, so that has set us in good stead.
“We are very pleased to have Karen as our new operations manager and we’re very excited about the possibilities presented by our office move.
“Karen’s background in conveyancing means she understands the importance of the work we do and how our products have to satisfy the needs of solicitors and estate agents in order to help people move house as quickly and seamlessly as possible.”