A Cornish software business has released a new app for close-contact businesses to record customer visits in line with NHS Track and Trace requirements.
Developed by Tango3 Ltd, businesses registering on the Trace-Me website get a printable poster with a QR code to display to customers. On arrival, the customer scans the QR code with their smartphone, which launches the Trace Me web app on their phone. They input their name and mobile number and receive a validation code by text. Inputting the code turns the app screen green, showing they are registered.
Customer names, phone numbers and visit timestamps are securely stored for 21 days by Tango3 in line with GDPR and Track and Trace requirements. If a customer subsequently tests positive for coronavirus, NHS Track and Trace can request details from Tango3 and contact everyone who was at the venue at the same time.
Mike Trebilcock, director of Tango3, said: “Keeping paper records is messy and there’s a risk of spreading the virus through touched surfaces. Trace-Me is simple to use, preserves data privacy, and has a very low cost per customer visit.”
Trebilcock says that while other Track and Trace solutions gather customer data for marketing purposes, Trace Me does not require customers to join a mailing list or be added to a marketing database.
“There’s no hidden catch for customers,” he added. “It’s just a very simple solution for businesses who want to protect their staff, customers and community.”