Community Energy Plus (CEP) has passed an important milestone in its journey towards achieving ISO 9001 Quality Management System accreditation with 11 staff gaining IRCA certified internal quality auditor qualifications.
The Camborne-based charity, which helps householders to enjoy warmer, more energy efficient homes, is following the ISO 9001 standard to embed quality control processes across all areas of its activities. The Charity’s trading arm, Low Carbon Futures, has now added quality management system mentoring to its portfolio of services.
MD Ian Smith said: “Having 11 qualified internal quality auditors within the organisation is a clear demonstration of our commitment to delivering the highest levels of quality and customer satisfaction and our eyes are now firmly fixed on achieving ISO 9001 accreditation next year.”
The training was provided by SGS and was supported by a Government Transition Fund grant.