Job: Operations Support Administrator


Hours: Flexible and to be agreed, between 0.4 FTE and 0.8 FTE

Location: Office based, Tremough Innovation Centre, Penryn Campus, Cornwall

Expected salary range: £22,000 to £23,900 (pro-rata for part-time hours) Reporting to: Operations Manager Starting date: as soon as possible

Who is the Borneo Nature Foundation?

We are a conservation NGO that believes everything is connected. This is why we research, protect, restore and inspire at every level. We do this to ensure the crucial, beautiful and globally significant life in Indonesian Borneo continues to thrive in face of threats. Whether it’s understanding wildlife, replanting rainforest, fighting fires or supporting community-led initiatives, we know that care counts and action matters. We are expanding and are on looking for a motivated individual with strong administrative skills to join our friendly, purpose-driven team. If this sounds of interest to you, please read on!

Job description:

  1. Provide office administration support to enable the smooth running of BNF activities.
  2. Bookkeeping – gather and record the charity’s financial transactions, raise invoices and pay and record purchase invoices.
  3. Individual giving – maintain accurate records of donations using BNF’s database and systems and monitor our donation platforms; ensure all different individual and corporate donors are thanked for their donations and feel valued.
  4. Merchandise – assume responsibility for the management of the Etsy shop and other online shopping platforms, including reporting stock count, preparing and posting orders and assisting with the development of new products.
  5. Compliance – assist the Operations Manager with the development, implementation and maintenance of charity governance frameworks, policies and procedures.
  6. Administration – arrange and update insurance policies, book travel and accommodation for BNF staff, deal with incoming and outgoing correspondence.
  7. IT – monitor shared mailboxes, keep our collaborative platform and online tools functional and identify new tools where required to support the teams.
  8. Stationary – monitor stock and order as required.
  9. Stay up to date on changes in regulations and standards affecting the charity sector, including data protection and privacy.
  10. Take initiative in identifying opportunities for process improvements and efficiency enhancement within BNF operations.
  11. Undertake other duties and tasks as may lie within the scope of the BNF office requirements.

Please have all or some of the following skills and experience:

  •  Experience of working in operational administration
  • Experience of working in the charity sector and knowledge of charity compliance requirements
  • Excellent communications skills, enjoy dealing confidently with people at all levels as well as external stakeholders
  • Good numeracy with an excellent eye for detail

Competent IT skills

  • AAT or equivalent desirable
  • Awareness of GDPR
  • Ability to work autonomously, prioritise tasks, manage workload and develop the role

It would be great if you were the kind of person that is:

  • Friendly and approachable
  • Self-motivated, proactive and reliable
  • Methodical and organised

What’s in it for you?

We try our best to look after our staff well. We’re a family-friendly workplace and value work-life balance. We’re happy to discuss flexible hours and working arrangements. We offer a generous holiday allowance, starting at 25 days per year on top of bank holidays, and increasing by one day for each full year of service up to a maximum of 30 days (pro-rata for part-time employees).

We invest in staff development and pay for training and Indonesian language lessons if that’s something you’re keen to learn.

You’ll work in an international team, with people based in the UK, France, Catalunya, the Netherlands and Indonesia. We’re a friendly team, passionate about protecting one of the most biodiversity-rich and globally important places on earth. If you join us, you’ll get the chance to travel to Borneo to meet the field teams and visit the projects in the rainforest.

To apply, please send a CV and cover letter detailing why you would be a good fit for the role to by 29 May 2024.