Onboarding. It conjures images of lengthy handovers, deep and meaningful introductions to new systems and processes, and a general easement into a new role.
But as I reflect on my first month as the new CEO of Cornwall Chamber of Commerce and examine the empty Mini Cheddars (the finest of crunchy snacks) packets strewn across my desk, hastily emptied in a bid to munch on something before my next meeting, I can’t help but feel we should reimagine the word ‘onboarding’.
I have loved every breathless minute of my first month at the helm of the Cornwall Chamber of Commerce. The pace has reflected the urgency, passion, and commitment of my inherited Members and Business Partners, who desire to capture every opportunity associated with a new era for Cornwall that has come about due to political and economic change.
Thanks to everyone for warmly welcoming me into this new position. I have been expertly guided by the inimitable Kim Conchie, my predecessor, who has built an incredible community of business leaders and made the Chamber the lively, diverse and committed community it is today. I’ve had the unwavering support of a board that is both brave in its actions and balanced in its perspectives and advice.
I’ve also benefitted from an incredible team that has delivered astonishingly good events and acted with integrity, professionalism, and a wicked sense of humour. But this pace is not going anywhere soon. Members, the Chamber, business leaders, and citizens all have a vital role to play in shaping the future of this Duchy. We have a completely different political tapestry within Cornwall and a new Government.
Policies that will impact our economy are being debated and drawn up, so the time to be loud, clear, and relentless about getting what we need to help us thrive is right now. I saw firsthand the extraordinary collaboration, spirit, and enthusiasm among the business community at our annual Business Fair in July.
We must harness this and speak as one collective private sector voice to those making long-term decisions and outline what we need, what we can contribute, and what does not sit comfortably with us.
At the Large Employers Action Group dinner, it was clear that business priorities and societal priorities are aligned. If we want a thriving economy, we need a workforce that has a roof over their heads, healthcare that works, transport infrastructure that is accessible, reliable and consistent and opportunities to grow in terms of skills and wallet.
Important decisions at a local and national level require our attention. The future of our airport requires healthy consultation with the private sector to establish the right partnership. The Good Growth strategy and Cornwall White Paper need sufficient scrutiny and input from business leaders to ensure their success.
All the while, at the national level, we must ensure that investment into the Duchy continues to flow both from Government and the private sector. So, as I eye up my next packet of Mini Cheddars, I want to leave you with this. Get stuck in and get your voice heard. If it’s through the Chamber, we will welcome you with open arms, but even if you choose not to be a member, don’t be apathetic. Be energetic, lively, loud and passionate without forgetting to be compassionate as well.
This is a new and exciting era for the Duchy and I can’t wait to work with you all to ensure we get this right.
This article first appeared in the September 2024 issue of Business Cornwall magazine.
